Shipping policy
At BARBINA, we are committed to delivering your beauty essentials safely and on time. Please review our shipping policy below to understand how we process and deliver orders.
Order Processing Time
All orders are processed within 1–2 business days after order confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.
Once your order has been dispatched, you will receive a confirmation message with tracking details (where applicable).
Shipping Locations
We currently ship all across Pakistan.
Estimated Delivery Time
Delivery times may vary depending on your location:
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Major cities: 2–4 business days
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Other cities & rural areas: 3–6 business days
Please note that delivery times are estimates and may be affected by weather conditions, courier delays, or public holidays.
Shipping Charges
Shipping charges (if applicable) will be clearly displayed at checkout before you complete your purchase.
Occasionally, free shipping promotions may be offered on selected products or order values.
Cash on Delivery (COD)
We offer Cash on Delivery (COD) as a convenient payment option across Pakistan.
Please ensure that the provided address and contact number are correct to avoid delivery issues.
Order Tracking
If tracking is available, you will receive tracking information via SMS or email once your order is shipped.
For any delivery-related concerns, you may contact us directly.
Incorrect Address or Failed Delivery
BARBINA is not responsible for delays or non-delivery due to incorrect or incomplete shipping information provided by the customer.
If a shipment is returned due to failed delivery, re-shipping costs may apply.
Damaged or Missing Items
If you receive a damaged package or missing item, please contact us within 48 hours of delivery with clear photos of the product and packaging so we can assist you promptly.
Contact Us
For any shipping-related questions or concerns, feel free to reach out:
📞 Phone: 0323-6770705
📧 Email: info@barbinastores.com
📍 Address: Faisalabad, Pakistan
Thank you for choosing BARBINA.
We appreciate your trust and look forward to serving you.
