Frequently Asked Questions (FAQs)

1. What is BARBINA?

BARBINA is a premium skin care & cosmetics brand based in Faisalabad, Pakistan, dedicated to providing high-quality, effective, and skin-friendly beauty products designed for everyday use.

2. Are BARBINA products safe for all skin types?

Yes. BARBINA products are formulated to be safe and gentle for most skin types, including normal, dry, oily, and combination skin. However, we recommend doing a patch test before full use, especially if you have sensitive skin.

3. Are BARBINA products dermatologically tested?

Our products are carefully developed and tested to meet quality and safety standards. We focus on skin-friendly ingredients to ensure effective and reliable results.

4. Are BARBINA products cruelty-free?

Yes. BARBINA does not test on animals. We believe in ethical beauty and responsible practices.

5. How long does it take to see results?

Results may vary depending on skin type and product usage. Generally, visible improvements can be noticed within 2–4 weeks of regular use.

6. Do you offer Cash on Delivery (COD)?

Yes, we offer Cash on Delivery (COD) all across Pakistan for your convenience.

7. How long does delivery take?

Orders are usually delivered within 3–5 working days across Pakistan. Delivery times may vary slightly depending on your location.

8. Can I cancel or modify my order?

You can cancel or modify your order before it is dispatched. Once shipped, changes or cancellations may not be possible. Please contact us as soon as possible.

9. What is your return or exchange policy?

We only accept returns or exchanges in case of:

  • Damaged products

  • Wrong item received

You must contact us within 48 hours of receiving your order with proof (photos or video).

10. How can I contact BARBINA?

You can reach us anytime through:

Our support team is always happy to help 💖

11. How should I store BARBINA products?

Store products in a cool, dry place, away from direct sunlight and heat. Always keep lids tightly closed after use.

12. Do you offer discounts or promotions?

Yes! We frequently offer special discounts, bundle deals, and promotions. Follow us on social media and subscribe to our updates so you don’t miss out.